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Ho Ho Ho! Merry Mobile Christmas!

November 22, 2010

The shopping frenzy is here! Stores are buzzing with shoppers, online shopping will escalate by leaps and bounds and with the introduction of smart phones, people can shop from the palm of their hand. While this provides convenience for the consumer, it also introduces an increased risk of fraud. Smart  financial institutions will educate their customers and members on mobile security so that the holidays are safe and cybercrime free.

Here a few mobile safety tips for your customer and members:

  • Password-protect your mobile device and keep it in a safe place.
  • Never send account information through a text message or email, i.e. account numbers, passwords, etc.
  • Do not hack or modify your device. This will leave it susceptible to viruses and Trojans.
  • If you change your mobile number or lose your phone, contact your financial institution immediately to change your mobile banking preferences.
  • Be proactive. Monitor your account activity and financial statements. If possible, sign up for electronic alerts that can be sent to your email or cell phone. If you suspect fraudulent activity, contact your financial institution immediately.
  • Consider installing anti-virus and/or mobile security software on your phone.
  • Verify the legitimacy of any banking application with your financial institution before downloading. If possible, go the safe route and download the application through your financial institution’s web site. If a banking application appears to be malicious, report it to your financial institution as soon as possible.

If you have any questions or concerns about mobile security or any other security question, please don’t hesitate to contact us.

TrustCC would like to wish everyone a safe and secure holiday season!

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